Check In/Out Times
Check in is from 2pm daily. Every effort will be made to accommodate your early arrival. Please contact us should you be arriving outside of office hours to arrange an afterhours welcome pack.
Check out is prior to 10am. However, if required, we will do our best to accommodate your later check out request. In the event that you need to check out outside of Reception hours, there is a Key Return box at Reception where your room key can be returned to us.
Getting to the Resort
If you're new to the area, click here to visit our page on transfers from airport or travelling to the resort by car.
If during your stay you need to have extra groceries or items delivered, one option that we support is for you to order through Woolworths or Coles online and have it delivered to our office the day of arrival - when you arrive, we will have your goods waiting for you. However, everything you'd normally expect and need is in short driving distance from our resort.
Kondalilla Eco Resort is a non smoking resort. Please refrain from smoking inside your cabin.
We take full payment at the time of reservation, however, as we want to remain as flexible as possible for our guests, all reservations may be cancelled or amended up to 48 hours prior to check in, without charge.
Cancellations within 48 hours may incur the first night’s stay charge.